ManageEngine Survey Shows Free IT Management Tools Aren’t Just for Solopreneurs, Startups and SMBs
Chennai, India — July 29, 2013 — ManageEngine, the real-time IT management company, today announced the results of its ‘Free Tools’ survey. Among the survey highlights, ManageEngine found that mid-size and large enterprises — not cash-strapped solopreneurs, startups and SMBs — are the leading users of its free tools, which have seen a 40 percent increase in downloads during the first half of 2013.
“The decision to use free tools is really about functionality and performance, not price. This is one of the biggest takeaways of this survey,” said Vidya Vasu, Head – ManageEngine Community. “Free tools will not replace the management consoles that give admins the big picture on IT, but these nimbler tools are often the go-to solutions for looking at a problem in isolation. Free tools are quick to install, easy to use and provide real-time data. That’s why admins keep going back to them.”
‘Free Tools’ Survey Takeaways
The ManageEngine ‘Free Tools’ survey was sent to users who downloaded one or more of the company’s free IT management tools. The findings represent the answers provided by the 170 survey respondents. Key survey findings center on who exactly are using the free IT management tools.
Company-wise popularity of free tools
- Mid and large enterprises (100+ employees) – 61%
- Small businesses (up to 100 employees) – 16%
- Solopreneurs and startups (up to 10 employees) – 23%
Vertical-wise break-up of IT teams using free tools:
- IT and technology – 28.53%
- Banking, financial services and insurance – 20.98%
- Healthcare – 18.38%
- Education – 10.38%
- Government – 10.23%
- Other – 11.50%
People using free tools in an organization:
- Sysadmins – 43.5%
- Network admins – 24.8%
- IT managers – 21.3%
- Vertical admins – 10.4%
The survey also revealed that most of the mid and large enterprises (46% use free tools on a daily basis. The most common uses of the free tools include solving common Windows and desktop management problems (64%, troubleshooting (44% and virtualization monitoring (29%. The most popular ManageEngine free tools are the SNMP MIB Browser, Ping Tool, Ping Tool for iPhone, Windows Health Monitor, Active Directory tools and Desktop Management tools.